Frequently Asked Questions (FAQs)

If you have questions about the topics below, please follow the links for additional information and resources.

Top 10

Click Here » for answers to the most commonly asked questions about our products and services.

Chip Cards

Click Here » for answers to common questions about chip cards.

Internet Banking

Click Here » for answers to common questions about logging into Internet Banking.

Beneficial Ownership Requirements

Click Here » for answers to common questions about Beneficial Ownership Requirements.

Health Savings Accounts

Click Here » for answers to common questions about Health Savings Accounts.

Mobile Check Deposit

Click Here » for answers to common questions about how to deposit a check with our mobile app.

Mortgage

Click Here » for information about each step of the mortgage process, from the loan application to closing.

Online Statements

Click Here » for information about paperless Online Statements.

TouchID Login

Click Here » for information about logging into your Mobile App using TouchID.

ScoreCard Rewards

Click Here » for information about the transition to the new business debit card rewards program ScoreCard^® Rewards.