Frequently Asked Questions (FAQs)
If you have questions about the topics below, please follow the links for additional information and resources.
Top 10
Click Here » for answers to the most commonly asked questions about our products and services.
Chip Cards
Click Here » for answers to common questions about chip cards.
Internet Banking
Click Here » for answers to common questions about logging into Internet Banking.
Beneficial Ownership Requirements
Click Here » for answers to common questions about Beneficial Ownership Requirements.
Health Savings Accounts
Click Here » for answers to common questions about Health Savings Accounts.
Mobile Check Deposit
Click Here » for answers to common questions about how to deposit a check with our mobile app.
Mortgage
Click Here » for information about each step of the mortgage process, from the loan application to closing.
Online Statements
Click Here » for information about paperless Online Statements.
TouchID Login
Click Here » for information about logging into your Mobile App using TouchID.